The Thank You Economy
Written & Narrated by Gary Vaynerchuk
If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"...
Social Media guru Gary Vaynerchuk argues that the current \"Thank You Economy\" demands that companies return to a level of customer service rarely seen since our great-grandparents' day. The Internet has given consumers back their voice, and the power of their opinions means that companies must compete on a whole different level.